DevPOS
> Short answer: An optical shop needs software that stores customer prescriptions (SPH, CYL, AXIS), tracks frame stock, and reminds patients when a recheck is due. A proper optician software in Pakistan costs around Rs 1,999 a month, while a paper register loses prescriptions and the repeat customers attached to them. Start with a 15-day free trial — no card required.
Optical Store Software in Pakistan: Prescriptions & Lenses
If you run an optical shop — whether on Lahore's Hall Road or a small chowk in Multan — your real business is not frames. It is the prescription. Lose a customer's eye-power record and you have lost him for life, because he will simply walk to the shop that kept his file properly. A paper register cannot keep up: slips fade, files tear, and nobody ever calls the customer back for a lens recheck.
What does optical store software actually do?
Forget the idea of "billing software." An optical shop needs five things on one screen:
- Digital prescription cards — SPH, CYL, AXIS and PD for each eye, saved against the customer's name and phone number. Three years later he calls and says "mera number nikal dein" — you search his number and the full prescription appears in seconds.
- Frame stock by brand, model and colour — so you know exactly how many black metal frames of a model are left before you promise a customer.
- Lens order tracking — when you send an order to the lab, the software records the job: lens type, coating, promised delivery date. No more "lab se pata karna parega" when the customer asks.
- Job cards for fitting and delivery — who took the order, what is pending, what was delivered, and how much advance was taken.
- Recheck reminders — a message to the customer after 12 to 18 months: "aap ka eye test due hai." That one reminder brings back customers who would otherwise never return.
Why a paper register costs you customers
Think about dokan band karte waqt. You count the cash, close the shutter, and go home. But the prescriptions written on loose slips during the day? One falls behind the counter, one gets coffee on it, one is written in handwriting nobody can read the next morning. The customer comes back after two years and you cannot find his power. He does not wait — he goes to the next shop.
A register also gives you zero reminders. Nobody is calling customers for rechecks, so your repeat business depends entirely on the customer remembering you. Most do not.
What about lenses ordered from the lab?
This is where optical shops lose real money. A customer pays Rs 2,000 advance on Rs 8,000 progressive lenses. The order goes to the lab. Two weeks pass. The customer calls. Your salesman says "pata kar ke batata hoon." Nobody knows where the order is.
With proper tracking, every lens order has a status: ordered, received from lab, fitted, delivered. When the lab is late, you see it before the customer complains — and you call the lab, not the other way round. Small thing, but customers notice which shop never makes them chase.
How the options compare
| What you need | DevPOS optician software | Generic POS | Paper register |
|---|---|---|---|
| Prescription history by phone number | Yes, instant search | No | Only if the slip survived |
| Lens order / job tracking | Yes, with status | No | Memory |
| Recheck reminders | Yes | No | No |
| Frame stock by model & colour | Yes | Partial | Guesswork |
| Daily sales + advance record | Yes | Yes | Handwritten |
| Monthly cost | Rs 1,999 | Rs 2,000–4,000 | Rs 0 + lost customers |
How much will it cost?
The optician module runs on the Professional plan at Rs 1,999 per month. That covers prescriptions, lens orders, frame stock, reminders, billing and reports — no separate charges per feature. You get a 15-day free trial with no card, and when you pay, it is through JazzCash, Easypaisa or bank transfer: you send the receipt and the team approves your account. See the full breakdown on the pricing page, and if you are ready, start your free trial — your first 50 prescriptions can be entered in an afternoon.
Frequently asked questions
Can I store old prescriptions already written in my register?
Yes. Enter the customer's name, phone number and the last known prescription once. From that day onward, every new test updates the same record, so the history builds itself. Most shops finish entering their active customers in 2–3 days.
My salesman is not comfortable with computers. Will he manage?
The billing screen is deliberately simple: select customer, select frame, enter lens details, take advance. If he can use WhatsApp, he can use this. Plus the full interface and receipts are available in Urdu, so there is no English barrier.
What happens if the internet goes down at my shop?
Your data is saved on the server, and the system is built to keep working through short disconnections. Enter sales normally; everything syncs when the connection returns. Nothing is lost because the Wi-Fi dropped for ten minutes.
Can I see which frames sell and which just sit on the shelf?
Yes. The stock report shows sales per frame model over any period — 30 days, 90 days, a full season. Frames that have not moved in 6 months show up clearly, so you stop reordering dead models and free up shelf space.
Do customers get a message when their glasses are ready?
You can send an SMS or WhatsApp message the moment the job status changes to "ready." Customers stop calling you for updates, and pickups happen faster — which means your pending-job shelf clears out instead of piling up.